Our customer service team is available Monday to Friday at customer-service@awakewatches.com (feel free to write to us in French).

For business and professional inquiries, please use contact@awakewatches.

Please note that after-sales service requests will not be handled by retailers.

Production & Delivery Updates :
Find the latest production and delivery updates for each watch model below.

Guilloché Main

• Batch 1 — 50 pieces — Sold out since June 7, 2026
  Deliveries beginning around July 24, 2026.
• Batch 2 — 100 pieces — Sold out since September 24, 2026
  Deliveries expected to begin around October 31, 2026.
• Batch 3 — 50 pieces — Available to order
  Deliveries expected to begin in December 2026.

Son Mài – Frosted Leaf “Royal Blue”

• Batch 1 — 100 pieces — Sold out since July 2, 2026
  Shipping window: July 24 – August 6, 2026.
• Batch 2 — 100 pieces — Sold out since September 28, 2026
  Shipping window: September 30 – October 16, 2026.

Son Mài – Frosted Leaf

Deliveries are expected to begin in late September 2026.